Cloudy

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Excellent

4.7

Based on 70 reviews.

    Stacey Davis
    The communication was brilliant
    "The communication was brilliant, the service first class and the delivery man was exceptional."
    Date of experience: January 27, 2025
    Sylwia Wąsik
    A beautiful Daglas armchair with a…
    "A beautiful Daglas armchair with a classic design appeared in my living room. The chair comes from the furniturestore. The upholstery is made of soft fabric with an unusual texture. The material I chose Copenhagen is very nice to the…"
    Date of experience: January 27, 2025
    Michaela
    Excellent
    "I waited a few months to write a review as I wanted to make sure I evaluated my new sofa accurately. The ordering process gltiched and I panicked because I never made such a large purchase online. The owner called…"
    Date of experience: January 27, 2025
    Vaida
    Cannot recommend it enough!
    "We received our sofa and the quality is amazing—it's absolutely beautiful! The delivery was spot on, and the delivery team was so attentive, handling everything with care. They even wiped their hands after removing the packaging before assembling the sofa.…"
    Date of experience: January 27, 2025
    geraldine geoghan
    Really impressed with the quality
    "Really impressed with the quality of my sofas at such a cheap price, these really feel like they will last for many years unlike alot of modern sofas. They are so well made and loved having such a huge range…"
    Date of experience: January 27, 2025
    Happy customer
    Sofa bed 10 out of 10 experience
    "I have recently ordered sofa bed from Furniture Story, my over all experience was 5 plus stars! Sofa looks amazing, extremely reasonably priced, exceptional customer service, free delivery and assembly, what more can one ask for. Special thanks to Gemma,…"
    Date of experience: January 27, 2025
    Richard Penfold
    I was very pleased with the service…
    "I was very pleased with the service provided by Furniture Story. The process was painless, and they kept me up to date with timelines and delivery through out. Upon delivery day the two men, had quite the task to move…"
    Date of experience: January 27, 2025
    Kany
    Great process from start to end
    "Great process from start to end ! We ordered a mango sofa and it is even better than expected. Amazing materials, so comfortable and pretty! Gemma was really helpful to make sure it comes right after our move. Definitely recommend!!"
    Date of experience: January 27, 2025
    Boguslawa
    We ordering a sofa bed Flavio turquoise…
    "We ordering a sofa bed Flavio turquoise turned out to be a good choice. comfortable, wonderful color and a large sleeping surface.the adventure with the delivery was not too simple but fortunately the customer service turned out to be very…"
    Date of experience: January 27, 2025
    Laura Ivaskyte
    Outstanding communications services
    "Outstanding communications services! An Excellent customer services. The agent Gemma has been super helpful and did it an extra mile. Also, she was so friendly and professional.The delivery was the following day which I was so surprised and pleasantly delighted.The…"
    Date of experience: January 27, 2025
    Wiola
    Excellent customer service
    "Excellent customer service, Easy website to choose the products I wantFast and easy payment online once my choice of product was made,Great communication of when I could expect my deliveryPre delivery contact from both office and en route driverDelivery on…"
    Date of experience: January 27, 2025
    Connor
    Sofa was delivered within a couple of…
    "Sofa was delivered within a couple of weeks from order, however the quality of material, structure and build is great!Would 100% recommend. Also, the delivery people where quick to assemble the sofa and despite the location being very tight, they…"
    Date of experience: January 27, 2025
    Oliya
    Very very very pleased :)
    "Absolutely love my new sofa, quality is great and it is very comfortable. The communication with the team was fantastic. Gemma was so informative and always available to answer any queries. I was updated at every stage of the order…"
    Date of experience: January 27, 2025
    Parisa Kara
    Amazing service and sofa!
    "Amazing salesforce, very attentive and helpful. Gemma handtagged and packaged over 50 sample fabrics for me! They even accommodated me for weekend delivery.The sofa was a great price and is lovely quality."
    Date of experience: January 27, 2025
    Max Robinson
    Furniture story
    "Ordered a sofa from this company,The customer service was excellent all the way through with any questions answered promptly and politely by Gemma,The sofa arrived on time and was in good condition,The two chaps delivering the sofa were helpful and…"
    Date of experience: January 27, 2025
    Carol Coot
    My lovely new sofa .
    "Very pleased with my all round experience with Furniture Story . The time it took to make my sofa and the communications during this time were excellent . The delivery guys were great and the quality of my sofa is…"
    Date of experience: January 27, 2025
    Sean Lundy
    5 out of 5
    "A very smooth transaction from start to finish. Gemma was very informative and was happy to help at every opportunity, she was also very quick to reply to any emails I sent. The delivery team were equally as good, the…"
    Date of experience: January 27, 2025
    Marta Kozak
    5 star company
    "I have just had sofa delivered by the company and not only the sofa is beautiful but also delivery guys they did a fantastic job to move it into our house, assemble it and clean all the trash. Sofa looks…"
    Date of experience: January 27, 2025
    Aslı Abay
    Best sofabeds we have had
    "We are using the brand for our serviced accommodations, and the comfort of the sofa beds is unbeatable, the sales team are there for you at all times and the delivery is the best I've seen! We feel lucky to…"
    Date of experience: January 27, 2025
    Ieva
    Ordered Fabio corner sofa bed
    "Ordered Fabio corner sofa bed. Was waiting 7 weeks for it,but it was worth it,had 5 days before phone call from Gemma with the date,and day before with time slot. We really love our new sofa. Didnt think it will…"
    Date of experience: January 27, 2025
    Lorna Green
    excellent service, lovely company to buy from
    "very pleased with my purchase. I had questions which they go back to me promptly to answer. Delivery guys were polite and courteous and the customer service from this company has been the best I have received. They phoned to…"
    Date of experience: January 27, 2025
    Cristina Mate
    Great customer service offer by Gemma
    "Great customer service offered by Gemma, she had lots of patience offering me all details before my purchase as I am quite fussy, kept me updated with delivery details, happy with my Cosy 2 Seater Modular Corner Sofa Right Cold…"
    Date of experience: January 27, 2025
    Carlos
    Superb service at all turns!
    "What an absolutely phenomenal experience dealing with Furniture story! Having had some really bad experiences with other big brand companies, it was such a relief dealing with Furniture Story. Always helpful, kept us in the loop at all times, and…"
    Date of experience: January 27, 2025
    Sara
    Excellent Quality and Fantastic Service
    "I spent months looking for the perfect sofa, and Furniture story have well and truly delivered. Communication confirming the sofa, material, and delivery was excellent. Gemma let me know everything was on track and gave me a delivery slot a…"
    Date of experience: January 27, 2025
    Katarzyna Kasicka-Kachniarz
    Bono Corner Sofa Bed
    "Great service, efficient and quick assembly and above all great quality and solid workmanship of the product, I am very satisfied!"
    Date of experience: January 27, 2025
    Edward Chow
    Excellent All-round Service!
    "We ordered a lovely sofa from Furniture Story to arrive before Christmas and the company was a delight to deal with right from the initial contact. We chose the style, colour and material from their easy to navigate website and…"
    Date of experience: January 27, 2025
    Patrycja Kaczmarek
    Impressed with customer service and quality of product
    "I ordered a sofa which was delivered to me extremely quickly, very good customer service from the owner and his staff, I am impressed with the service and quality of the furniture.I do recommend this company and will definitely buy…"
    Date of experience: January 27, 2025
    Jo Salisbury
    Lovely custom sofa delivered quickly
    "Lovely custom sofa delivered quickly. Gemma was very helpful, answered all my questions and helped me find a sofa that was able to fit round a tight corner into my living room."
    Date of experience: January 27, 2025
    Sowmya
    Highly Recommend
    "I recently purchased a sofa and I was very happy with the whole buying experience. Gemma was very helpful and quick to respond to all my queries. The delivery was quick and efficient. I am very happy with my sofa…"
    Date of experience: January 27, 2025
    Alex Leonardo Calota
    Everything was just perfect
    "Everything was just perfect, fast delivery, great product, excellent customer service I was contacted and kept updated about my purchase and delivery,I am really impressed , it was that kind of experience when you feel valued as a customer which…"
    Date of experience: January 27, 2025
    Mrs. D'Arcangelo
    Quality Sofa and customer service
    "We need a sofa urgently so we called Furniture story to see if there is a showroom so we can see and feel the sofa that we found online. The company is such a pleasure to deal with throughout: Gemma…"
    Date of experience: January 27, 2025
    Caz J
    Brilliant service and amazing sofa!
    "Constant updates and good communication. Great customer service. Lovely delivery team. And the most amazing sofa. I am so happy I did a little dance."
    Date of experience: January 27, 2025
    Emma Haydon
    Couldn’t have been happier with the…
    "Couldn’t have been happier with the service. My new sofa was delivered on time and is absolutely stunning. Would highly recommend and would use furniturestory again. Thank you"
    Date of experience: January 27, 2025
    Katarzyna Lupinska
    Corner sofabed
    "Ive just recieve my sofabed,really happy with purchase,good quality of product.Delivered much faster as supposed to be.Customer service and delivery very professional."
    Date of experience: January 27, 2025
    Rebecca Parsons
    The sofa is beautiful the delivery was…
    "The sofa is beautiful the delivery was arranged to fit my schedule perfectly. They also unpacked it for me. Can’t fault them on anything"
    Date of experience: January 27, 2025
    Leese
    Highly recommended
    "Just got my nice new Flavia corner sofa bed today. Good price and so comfortable.But I would have to say I was even more impressed with the customer service. I had a bit of a blip with the first delivery…"
    Date of experience: January 27, 2025
    Rhys Williams
    Gemma is so helpful and really quick to…
    "Gemma is so helpful and really quick to respond to any query. My sofa is gorgeous and has totally changed the feel of my living room so very pleased. Can’t believe how reasonable it was as well!"
    Date of experience: January 27, 2025
    Dr Richard Cole
    Great experience
    "Great experience - incredibly happy with the sofa, and the delivery was easy. The delivery person was super considerate, helpful and efficient. Gemma (who works at Furniture Story) was excellent at communicating with us, telling us our options and keeping…"
    Date of experience: January 27, 2025
    Deborah Amico
    the sofa is very nice and comfortable…
    "the sofa is very nice and comfortable the bed is also much more comfortable than I thought. The communication with the seller was impeccable and the delivery was punctual. highly recommended."
    Date of experience: January 27, 2025
    Kiran
    Truly worth every single star and more!
    "From start to finish, an easy and delightful exceptional experience and service! Furniture Story is nowhere hyped enough as it truly should be. They beat all the major brands with their quality, range of sofas and amazing service.I came across…"
    Date of experience: January 27, 2025
    Dominika
    Dominika
    "An excellent experience, from ordering right through to delivery and receipt of item. Very pleased with my purchase which was competently and politely delivered within the times given. Would definitely use Furniture- story again without hesitation!"
    Date of experience: January 27, 2025
    MJ
    My sofa is beautiful and very good…
    "My sofa is beautiful and very good quality for the price. Would recommend using this supplier and really quick delivery."
    Date of experience: January 27, 2025
    Gillian
    Toronto corner sofa
    "Toronto corner sofa. A great product, large and comfy. A beautiful colour too. Prompt delivery."
    Date of experience: January 27, 2025
    Priscilla
    Amazing customer service
    "Amazing customer service! The quality of the sofa bed is outstanding. Very happy with everything."
    Date of experience: January 27, 2025
    Beata
    Exellent service delivery came quicker…
    "Exellent service delivery came quicker then expect ,sofa bed is really good quality very comfortabla .Very good communication with company.Thank you"
    Date of experience: January 27, 2025
    Sarah Hobson
    Fantastic customer service
    "Fantastic customer service, received my armchair much quicker than the delivery quoted on the website, and love it - very premium quality at great value."
    Date of experience: January 27, 2025
    Natali
    Fantastic
    "Good quality furniture. Friendly service. They did a great job. I highly recommend."
    Date of experience: January 27, 2025
    Diane Jones
    Beautiful no other words …
    "I absolutely love love this sofa thank you so much"
    Date of experience: January 27, 2025
    Cherry
    Fantastic!
    "Gemma was fantastic and kept me up to date when my order was delayed. Gorgeous sofa, very happy!"
    Date of experience: January 27, 2025
    James
    Great service
    "Great service to such an extent that they called to offer an opportunity to deliver a week before the estimated delivery date, which worked perfectly for us!"
    Date of experience: January 27, 2025
    Natasha x
    Fantastic
    "Easy purchase process, quick delivery and fast set up! Thank you"
    Date of experience: January 27, 2025
    Jennifer Parkin
    High quality easy to order and friendly…
    "High quality easy to order and friendly customer service when needed."
    Date of experience: January 27, 2025
    Joanna
    Outstanding service Highly recommend the service everything…
    "Highly recommend the service everything was spot on from the beginning to the delivery."
    Date of experience: January 27, 2025
    Anna Golebiowska
    I am very happy with the sofa delivery…
    "I am very happy with the sofa delivery service. thank you very much for everything"
    Date of experience: January 27, 2025
    Jithin Isaac
    Cheap and good quality furniture
    "Bought sofa bed and it was cheap but good quality. The delivery service was very good as well."
    Date of experience: January 27, 2025
    Yordanka Neicheva
    Good quality
    "Good quality, good price and excellent customer service, 100% recommend!Thank you Gemma!"
    Date of experience: January 27, 2025
    Paul Jeffery
    Excellent company excellent service
    "To start really great communication via email and phone from the second I ordered kept me up-to-date with the progress of my order very detailed email with measurements of the package and detailed description to make sure I had ordered…"
    Date of experience: January 27, 2025
    Marc Svensson
    Great service
    "Great service, great sofa. Would recommend to anyone."
    Date of experience: January 27, 2025
    Karolina
    Karolina
    "They done really great job .Professional and quick ."
    Date of experience: January 27, 2025
    Veselin Vasilev
    Great service
    "Great service. Very quick delivery. Amazing sofa."
    Date of experience: January 27, 2025
    Ivana Bulavova
    The sofa is beautiful 😊 I want to say…
    "The sofa is beautiful 😊 I want to say thank you .You are amazing"
    Date of experience: January 27, 2025
    Pawel
    Good quality furniture
    "Good quality furniture. Friendly service."
    Date of experience: January 27, 2025
    Zigmunds Zeiliss
    Great sofa
    "Great sofa, fast delivery, happy"
    Date of experience: January 27, 2025
    Paige
    Great company
    "Great company, lovely sofa highly recommended"
    Date of experience: January 27, 2025
    David Cleverley
    Great service
    "Great service, communication and do exactly what they promise. Great customer service"
    Date of experience: January 27, 2025
    Sharon Savage
    Excellent sofa great service excellent…
    "Excellent sofa great service excellent delivery drivers pleasant and polite great experience thankyou"
    Date of experience: January 27, 2025
    Tanya greyson
    Brilliant thank you
    "Brilliant thank you"
    Date of experience: January 27, 2025
    Danny
    Great customer service and delivery is…
    "Great customer service and delivery is definitely recommend"
    Date of experience: January 27, 2025
    Very easy to use
    Very easy to use
    "Very easy to use"
    Date of experience: January 27, 2025
    Mrs White
    Excellent quality sofa
    "Excellent quality sofa. Fantastic customer service."
    Date of experience: January 27, 2025
    Louise Smyth
    Amazing company highly recommend
    "Amazing company highly recommend Date of experience: 29 March 2024"
    Date of experience: January 27, 2025
    Troy
    5 star product & service
    "Great sofa, great price, great service. Just 5 weeks from order through to build and delivery - all very smooth and efficient. Gemma kept me informed and the delivery guys were very respectful, even removing their shoes at the door…"
    Date of experience: January 27, 2025
    Mr David Manion
    Excellent all round
    "Excellent value. Excellent customer service. Beautiful product."
    Date of experience: January 27, 2025
    Natasha x
    Fantastic
    "Easy purchase process, quick delivery and fast set up! Thank you | Date of experience: January 28, 2023"
    Date of experience: January 27, 2025
    Mrs Wendy Kirby
    Mrs Wendy Kirby
    "I asked advice by email, because I had already bought an armchair which was far too firm and Gemma emailed me back with lots of options. I ordered the Edinburgh suggested by Gemma and it is indeed soft enough to…"
    Date of experience: January 27, 2025
    Sowmya
    Highly Recommend
    "I recently purchased a sofa and I was very happy with the whole buying experience. Gemma was very helpful and quick to respond to all my queries. The delivery was quick and efficient. I am very happy with my sofa…"
    Date of experience: January 27, 2025
    Sara
    Excellent Quality and Fantastic Service
    "I spent months looking for the perfect sofa, and Furniture story have well and truly delivered. Communication confirming the sofa, material, and delivery was excellent. Gemma let me know everything was on track and gave me a delivery slot a…"
    Date of experience: January 27, 2025
    Max Robinson
    Furniture story
    "Ordered a sofa from this company,The customer service was excellent all the way through with any questions answered promptly and politely by Gemma,The sofa arrived on time and was in good condition,The two chaps delivering the sofa were helpful and…"
    Date of experience: January 27, 2025

What makes Cloudy sofas the ultimate choice for soft comfort?

The Cloudy sofa range is designed with the utmost comfort in mind, making it the ultimate choice for relaxation. With its cloud-like cushions, the sofa offers a soft, inviting seat that cradles you as you relax. The combination of polyurethane foam and corrugated spring support ensures a gentle yet supportive seating experience. The unique structure of the Cloudy range provides optimal comfort for extended periods, whether you’re sitting or lying down. It’s the perfect solution for those who value both luxury and comfort in their living spaces.

Additionally, the modular design of the Cloudy range offers flexibility to suit various room sizes and layouts. You can customise the arrangement to create the perfect seating configuration for your needs. The different models, including two-seater, three-seater, corner sofa, and U-shaped options, allow you to pick the ideal size and shape for your home. No matter the model, the Cloudy sofa ensures a plush, soft experience, with its cloud-like cushions providing a unique blend of softness and support. It’s a choice that combines both comfort and versatility for every home.

How do Cloudy sofas create a light and airy aesthetic?

The Cloudy sofa range is designed to bring a sense of lightness and airiness to any living room. The soft, rounded cushions create a relaxed and serene atmosphere, making the sofa perfect for creating a calm space. The minimalist design of the Cloudy range, combined with its modern, clean lines, ensures that it blends seamlessly into various interior styles. Its neutral tones and understated elegance add to the feeling of spaciousness, allowing the sofa to complement any décor while maintaining a soft, inviting presence.

The modular nature of the Cloudy range further contributes to its airy aesthetic. The ability to adjust and reconfigure the sofa modules creates a flexible, open layout. This versatility allows you to create the perfect arrangement for your space, whether it’s a compact room or a larger open-plan living area. By adding the Cloudy sofa, you can transform your room into a light-filled, spacious haven that encourages relaxation and a peaceful atmosphere. Its design ensures that the space feels both cosy and open, ideal for creating an inviting environment.

Which materials and designs define a Cloudy-style sofa?

The Cloudy sofa range stands out for its use of high-quality materials and its unique design. The seats are crafted using premium polyurethane foam, which provides a comfortable, soft feel while maintaining durability. The foam is supported by a corrugated spring system, ensuring long-lasting comfort and stability. This combination of materials offers the perfect balance of softness and support, giving the Cloudy range its signature plushness. The cushions are designed with a cloud-like structure, enhancing the overall comfort and visual appeal of the sofa.

The design of the Cloudy range is a perfect blend of modern aesthetics and functionality. The soft, voluminous cushions create a relaxed, comfortable look, while the clean lines and minimalist structure ensure that the sofa fits seamlessly into contemporary interiors. The modular design allows for flexibility in arrangement, providing options for different room sizes and layouts. With a range of models, including two-seater, three-seater, corner, and U-shaped sofas, the Cloudy range offers options to suit various preferences and spaces. These carefully selected materials and thoughtful designs make the Cloudy sofa range a perfect choice for anyone seeking both style and comfort.

Are Cloudy sofas practical for everyday use?

The Cloudy sofa range is designed not only for style but also for practical, everyday use. The use of durable materials, such as polyurethane foam and corrugated springs, ensures that the sofa can withstand regular use. Whether you’re hosting guests or relaxing after a long day, the Cloudy sofa offers both comfort and practicality. The cushions maintain their shape even with frequent use, ensuring long-lasting support and comfort. Its modular design also allows for easy rearranging, making it adaptable to changing needs and room layouts.

In addition to durability, the Cloudy range is easy to maintain. The high-quality fabric and cushions are built to last, requiring minimal upkeep. The modular nature allows you to clean or replace individual parts if needed, providing long-term flexibility. Whether used daily for lounging or as part of an entertainment setup, the Cloudy sofa delivers both comfort and practicality. It’s the ideal choice for anyone looking for a sofa that blends style, comfort, and long-lasting durability in a modern, everyday setting.

How to style a Cloudy sofa for a relaxed and inviting space?

Styling a Cloudy sofa is about creating a relaxed and welcoming environment, perfect for any living room. Start by choosing accessories that complement the soft, cloud-like structure of the sofa. Throw pillows in neutral tones or soft textures can enhance the overall cosy vibe. Layering these with a soft throw or blanket creates a warm, inviting look, perfect for lounging. The minimalist design of the Cloudy range allows you to experiment with various colour palettes, whether you prefer a soft, muted look or something more vibrant. The flexibility of the modular design ensures that you can adapt the arrangement to suit your style.

To create a serene and airy aesthetic, pair the Cloudy sofa with light, airy décor. Choose light wooden furniture, soft rugs, and neutral wall colours to keep the space feeling open and relaxing. The soft, voluminous cushions of the Cloudy range naturally create a welcoming focal point in the room. By keeping the rest of the room simple and uncluttered, you can enhance the relaxed vibe of the sofa. Whether you’re creating a tranquil retreat or a lively space for socialising, the Cloudy sofa is the perfect base for a comfortable, inviting home.

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