Get in Touch

Contact

This site is operated by Furniture Story LTD.
We are registered in Companies House under company number 12690767.

FURNITURE STORY LTD
12 Deer Park Road,
SW19 3TL,
LONDON

You may contact us at the above mentioned address and through the following means:

TEL: +44 203 987 1552
e- mail: [email protected]

Our VAT number is UK 364395668

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/

We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

"We shape our homes And than our homes shape us."

All in stock items are available for immediate delivery.

For in stock items visit our ”IN WAREHOUSE” section.

For custom or backorders standard delivery time is 5-7 weeks.

Click outside to hide the comparison bar

Compare

Delivery Information

So…. you chose your dream piece, placed the order, our logistics staff advised you of the estimated expected delivery date. ‘Now what?’ You might ask.

The final delivery logistics of your “chosen one” is in our good hands. This is how it works: Once the order arrives at our warehouse we will contact you to set up a mutually suitable delivery time. We deliver Monday to Friday, 8 am – 6 pm.

Our well trained and experienced delivery team members will deliver your furniture on the appointed day, at the appointed time, assemble the furniture on site in the location of choice at your home, remove all delivery packaging to be recycled, and wish you long enjoyment of your new addition to your home.

There are days when there are more orders to be delivered than there are hours in the day. On those rare occasions, rather than delay your delivery until we are caught up, the Furniture Store engages a trusted delivery partner to deliver on our behalf.

Delivery cost within an approximate 65 mile radius of Central London is included in the purchase price. Outside the Central London delivery zone a freight delivery differential for your area will apply. Please refer to the chart below to identify your delivery zone. Please note, for delivery rates to the Islands and Ulster we request that you give us a call at +442039871552

Get in Touch

Contact

Do you need any assistance in finding the perfect sofa or product?

Get in touch

We'll call you